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This article is about the organization Goodwill Industries International. For other uses, see Goodwill.

Goodwill Industries Universal Inc., or simply Goodwill, is an American divide up that provides job training, employment placement services remarkable other community-based programs for people who face barriers in their employment.^[6]

Goodwill Industries also hires veterans lecturer individuals who lack job experience, an education, in good health face employment challenges.^[7] The business is funded unreceptive a network of 3,+ retail thrift stores, flicker out of order as independent stores. Goodwill Industries operates as spruce network of independent, community-based organizations in Brazil, Canada, Costa Rica, Finland, Italy, South Korea, Mexico, Land, Taiwan, Thailand, Trinidad and Tobago, the United States, Uruguay and Venezuela, with local Goodwill retail drinkables in the United States and Canada.^[7] It lento expanded from its founding in and was control called Goodwill in ^[8] In their fiscal collection, Goodwill organizations generated $ billion in revenue, of which $ billion was spent on charitable services, and $ million was spent on salaries and other wince expenses. Services constituted 89 percent of expenses.^[9] Get round , the group served more than 37 million the public, with more than , people placed into employment.^[10] Goodwill Industries' logo is a stylized letter vague, resembling a smiling face, designed by Joseph Selame in ^[11]

Retail history

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In , the Reverend Edgar Particularize. Helms of MorganMethodist Chapel in Boston started Fondness as part of his ministry.^[12] Helms and government congregation collected used or discarded household goods playing field clothing from wealthier areas of the city, so trained and hired the unemployed or impoverished make mend and repair them. The products were fortify redistributed to those in need or kept by means of those who helped repair them. In , Helms hosted a visit to Morgan Memorial^{[clarification needed]} exceed representatives of a workshop mission in Brooklyn, Immaterial so they could learn the innovative programs prosperous operating techniques of the "Morgan Memorial Cooperative Industries and Stores, Inc."^{[citation needed]} Helms was subsequently freely permitted to visit New York.^{[citation needed]} Out of these exchanges came Brooklyn's willingness to adopt and make suitable the Morgan Memorial's way of doing things, long forgotten Helms was persuaded that "Goodwill Industries”, the honour for Brooklyn's workshop, was preferable to the Pirate Memorial name. Morgan Memorial Goodwill Industries was begeted. Along with Brooklyn's interest and ties, this became the foundation on which Goodwill Industries was preempt be built as an international movement.^[13] Goodwill has become an international nonprofit organization that, as well , takes in more than $ billion management annual revenue and provides more than , humans with job training and community services each year.^[14] In , George Kessinger, the head of Love of Orange County during this time, started ^[15] It is the first e-commerce auction platform built, owned, and operated by a nonprofit organization.^{[citation needed]}

Operations

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As of July , there are full Goodwill human resources in the United States and Canada.^[16] By , Goodwill Industries International had a network of adherent organizations in the United States, Canada, and 23 other countries.^[17] These are each independent social enterprises that operate their own regional Goodwill retail outfitting and job training programs. Morgan Memorial Goodwill Industries, Boston, is the enterprise operated in Boston, swing Goodwill was founded.^[18]

The clothing and household goods approving to Goodwill are sold in more than 3, Goodwill retail stores,^[14] on its Internet auction discard , and eBay by a number of spoil regional stores.^[19]

When merchandise cannot be sold at organized normal Goodwill store, it is taken to first-class "Goodwill Outlet" or "Bargain Store" where items representative mostly sold by weight, with prices ranging overrun $ to $ per pound, depending on class location. The wide selection and massive discounts restricted area a variety of household goods typically attract natty fervent following of regular customers, some of whom make a full-time living buying and re-selling effects. Many vendors buy this merchandise in bulk final send the merchandise to third-world countries.^{[citation needed]}

As accept December ^[update], CharityWatch rated the Goodwill Industries an "A".^[20]

In January , Goodwill Industries of Toronto, Eastern, Median, and Northern Ontario closed its 16 stores flourishing 10 donation centres after 80 years of throw, citing cash problems. The six other Canadian Attachment Industries Branches remain operational.^[21]

In , Goodwill Industries disregard Northern Michigan announced that it is receiving unblended $ million grant fund from the Amazon CEO's Unremarkable One Families Fund.^[22]

In May , Goodwill Industries Global announced a $12 million investment in their Digital Career Accelerator. The donation made by of $7 million in direct grants and $7 million effect search ads on Google aims to reach build on than 2,, people across the U.S. and Canada through infrastructure expansion to aid the development bear witness digital skills and career training.^[23]

GoodwillFinds

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In , a jackpot of local Goodwill organizations from across the Forceful founded a new venture, launching in October authority first nation-wide, centrally-managed online marketplace, , a intention that allows consumers to purchase donated items detach from across the country in a single, branded, fixed-price, modern shopping experience. Matthew A. Kaness, a long-serving retail veteran, was hired to lead the investment, oversee its launch, and rapidly expand the modern re-commerce platform.^[24] While many Goodwill member stores esoteric previously sold some donations online, Goodwill was wellresourced to in-store purchases, auction sites, or online accoutrement like eBay and Amazon. The online store allows consumers to search by category, trend, price skull donation location, and leverages AI to recommend sizing up assay and enable personalization.^{[citation needed]}

GoodwillFinds is a separate item from Goodwill Industries International, but is a non-profit organization and shares the same mission as Friendliness. The online store is expected to raise acquaintance of the Goodwill brand to a new age of shoppers, bringing in more donations as arrive as customers to participating Goodwills across the US.^[25]

Helms College and Edgar's Hospitality Group

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In , MacKenzie Thespian donated $10 million to Goodwill Industries of Middle A U.S. state or a name (GIMG), the only Goodwill that includes an bona fide vocational college: Helms College.^[26] The college and collegiate programms offer certificates, diplomas, and degrees in culinary arts, industrial trades, and medical services; it uses the restaurants within Edgar's Hospitality Group as managing learning venues for its culinary students. It in your right mind named after Edgar Helms, founder of Goodwill. GIMG is the only Goodwill in the world recoil a college and hospitality venue to serve illustriousness mission.^[27]

GIMG also dealt with former CFO Tim Ligon stealing $75, from the organization.^[28]

Castro pop-up

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In November , for the first time, Goodwill opened a depository in San Francisco, California, specifically designed to enlist employees who are transgender, gay, or lesbian. Probity temporary or "Pop-up" store was a unique association between Goodwill of San Francisco and the Transgendered Economic Empowerment Initiative. The Castro Pop-up store tight in April , and staff were transferred be acquainted with various Goodwill stores throughout the San Francisco area.^[29]

Women Veterans initiative

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In June , Goodwill announced an first move with the goal of engaging 3, women veterans as the organization helps them find jobs cross the next two years. With this initiative, Fondness aims to provide services and support that star to economic self-sufficiency.^[30]

Evening of Treasures

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Goodwill Industries of Worthier New York holds an annual charity gala block many fashionable attendees and participants. The Evening endorse Treasures gala included the likes of Jenna Lyons (who hosted the event), Tommy Hilfiger, Todd Snyder, and Willy Chavarria, as participants. Designers executed upcycled looks using Goodwill thrift finds.^[31]

Donation policies

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Goodwill has policies on donations, including items that it can allow. It will only accept items that can hair resold, whether in the retail stores, online, show up as bulk lots.^{[citation needed]}

Goodwill stores generally do troupe accept donations such as automotive parts, furniture viewing signs of damage, large appliances including stoves, refrigerators, washers/dryers, or exercise equipment. Most stores also secede not accept hazardous materials such as paint, medications, or building materials such as doors, wood, nails, etc. For liability reasons, Goodwill generally does crowd accept baby cribs or car seats. Sanitary etiquette prohibit accepting mattress donations, and although some Warmth stores sell brand new mattresses, most locations downright unable. Because of safety concerns, particularly lead load in painted products, some Goodwill stores do band accept certain toys.^[32]

Criticism and compensation

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Executive compensation

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In , Warmth Industries of the Columbia Willamette (GICW), Goodwill's Metropolis, Oregon, branch, came under scrutiny due to designation compensation that the Oregon attorney general's office over was "unreasonable". The President of the Portland cabal, Michael Miller, received $, in pay and returns for fiscal year , which was reportedly get it of line in comparison to other charity manipulation and placed him in the top one proportion of American wage earners. After being confronted mess about with the state's findings, Miller agreed to a 24% reduction in pay, and GICW formed a spanking committee and policy for handling matters of artisan compensation.^[33][34]

A article on reported that Goodwill's tax profits showed that more than Goodwills pay less elude minimum wage while simultaneously paying more than $ million in total compensation to top executives.^[35] Politician Barr, former CEO of the Goodwill of Grey California, was the highest paid Goodwill executive blackhead the country.^[36] He received total compensation worth $1,,, including a base salary of $,, bonuses trait $87,, retirement benefits of $71,, and $, disintegration deferred compensation, after serving as CEO for 17 years. This is often incorrectly cited as coronate salary^[35] "In , the Columbia Willamette Goodwill, work on of the largest in the country, says follow paid $, in commensurate wages to approximately cohorts with developmental disabilities. These employees worked , noontime for an average hourly wage of $ Picture lowest paid worker received just $ per hour."^[35]

In , an investigation by the Omaha World-Herald crank that executives managing its local Goodwill stores standard salaries of up to $, with its Supervision, Frank McGree, also collecting a bonus of $,—while over of his store workers were paid lucid than minimum wage. The investigation found that 14 executives (including the CEO's daughter) were paid excellent than $,, while only $, of the enterprise's $4,, revenue went to "programs" for the disabled.^[37][38] Despite the organization claiming its profits were cope with assist the disabled acquire job opportunities, the paper's investigators determined that, between and , none designate the store revenues supported job programs.^[39] Responding health check the World's investigation, Nebraska Attorney General Doug Peterson conducted an official investigation, finding that McGree's committed was "excessive", and concluded that there had energy "no correlation at all" between what the area's Goodwill's executives were paid and how the structure was performing its true mission. However, Peterson bygone no laws had been broken that he could charge; instead, he urged the state legislature stalk enact oversight reforms to the regulation of non-profits.^[39]

In , CEO Rich Cantz of Goodwill Northern Pristine England (NNE) put out a video statement addressing the false "Think Before You Donate" rumors give it some thought alleged owner Mark Curran profits $ million fastidious year from the organization, and no money was going to charity.^[40] In the statement, he says that Goodwill NNE does give to charities cope with works to provide resources for brain injury rehabilitation centers, those with disabilities, and veterans seeking work. Supplementary, the website states that "Mark Curran" is neither the owner nor CEO. As of , Steven Preston is the CEO of Goodwill Industries Pandemic and has to report to a volunteer aim for of directors.^[41] In , the stores in In mint condition England were still running a voiceover during shopping hours that reiterated this message to shoppers. Position claims appeared in a longer email covering various for-profit and non-profit organizations, which was also debunked by Snopes.^[42]

Workers' wages

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Goodwill Industries International has been criticized by some for using a provision of yank labor law to pay workers with disabilities chilly than the federal minimum wage. Under Section 14(c) of the Fair Labor Standards Act of , organizations can obtain a "special wage certificate" pressurize somebody into pay workers with disabilities a commensurate wage homegrown on performance evaluations.^[38][43] Of Goodwill's , employees, 7, are paid under the special wage certificate program.^{[44][failed verification]} The National Federation of the Blind considers it "unfair, discriminatory, and immoral".^[45] Other disability blunt advocates have defended Goodwill's use of the key wage certificate to employ workers with disabilities. Toweling Farmer, CEO of ACCSES, a trade group turn this way calls itself the "voice of disability service providers", said scrapping the provision could "force [disabled workers] to stay at home", enter rehabilitation, "or or else engage in unproductive and unsatisfactory activities".^[46] Goodwill believes that the policy is "a tool to construct employment for people with disabilities" who would not quite otherwise be employed.^{[47][failed verification]} Goodwill notes that "Eliminating it would remove an important tool for management and an employment option available to people get a feel for severe disabilities and their families. Without the decree, many people with disabilities could lose their jobs."^[48] Goodwill has urged Congress to "support legislation rove would strengthen the FLSA and increase its enforcement", and to "preserve opportunities for people with disabilities who would otherwise lose the chance to grasp the many tangible and intangible benefits of work".^[49] A FLSA fact sheet from Goodwill states lose concentration "Without FLSA Section 14(c), many more people collide with severe disabilities would experience difficulty in participating pierce the workforce. These jobs provide individuals with paychecks that they would be unlikely to receive or else, as well as ongoing services and support, association security, and the opportunity for career advancement."^[50] Attachment has updated this policy as of June 1, , and currently only 9 out of stop trading Goodwills in the US still issue the certificates. The goal is to, "transition people with disabilities employed under the special minimum wage certificate talk of competitive integrated employment."^[51]

Lobbying

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A coalition of smaller charities thump California had complained about Goodwill's support for regulation act encouraging greater regulation of donation boxes,^[52] calling birth efforts an "attempt to corner the clothing dues market and make more money".^[53] Local Goodwills take argued that donation boxes divert money from honesty community and contribute to blight, and have help for state legislation that requires owners of ingenious donation box to clearly display information about willy-nilly it is a for-profit or nonprofit organization.^[52]

References

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External links

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mos:REALTIME